Return and Refund Policy of T’s Perfume

Kindly read the refund policy of T’s Perfume carefully before purchasing/ordering our items or using our services. Our major motive is to ensure that its customers are happy with the item/service they have paid for and that is why we always try our best to ensure you get the best as you have ordered. Please, if you are having any issues with any of our items or services and need our support, kindly forward a message to us explaining your problem.

Please note that, sapodil.com will give room for reimbursement/refund of payment of item or service that you have purchased, ordered or received but not satisfied with based on the conditions highlighted below..

Please note that, the following are the refund conditions of T’s Perfume:

• If a purchase was made in your account or with your payment method that you did not permit.

It is important that you keep your account information and password private. If you give your details to someone else or appear to be abusing our policies, you are responsible for any purchases made and will not be eligible for refund.

• If a purchase you made was not delivered or is defective.

In the above-named case you may request a refund within 10 calendar days from the date of transaction. To start your refund procedures please send your refund request to our customer support. Depending on your specific situation, we may be able to help. If your refund is approved, you will lose your credits. We may deny any return if it fails to meet our return criteria stated above.

• Item or service received is not as described

If the item or service delivered is physically different from the description, previewed or ordered, probably, you expect the item to remain and function exactly as described and characterized but the item you received is not as described, you will be entitled to a refund.

• Items that have not been received

If you not have received an ordered item within 14 days  from the date of purchase, you might be eligible for refund. You will be required to give your buy code all together by T’s Perfume to check your claim that you have not received the item ordered and paid for. Despite the fact that we think 14 days is a sensible time, contingent upon where you are located, you may have a longer period to claim a refund if you have purchased for personal use and haven't received the item.

Although there are criterias in place, every refund requests will be evaluated on a case by case basis. In addition at the company's discretion in some cases, purchased items will need to be return to the store for inspection, especially in-store purchases before, a decision can be made.

How to Request a Return/ Exchange

Please send your return request to our customer support. Depending on your specific situation, we may be able to help as all returns must be approved. If your refund is approved, you will lose your credits. We may deny any refund request if it fails to meet our refund criteria stated above. Once your refund is received and inspected, we will send you an email to notify you that we have received your refund request. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed. A credit will automatically be applied to your credit card or original method of payment, within a certain amount of days, depending on your card issuer's policies.

However, In the event that the item/service delivered by T’s Junction is identical and similar to the depiction as ordered and paid for, there is for the usually no commitmеnt tо give a refund/exchange in circumstances like the following: 

• You don't need it the item/service after you have used it already 
• The item/service did not meet your desires after usage
• You just change your mind
• You ordered the item/service by mistake but you have enjoyed the usage already

Reserved Rights

It is the right of T’s Perfume to solely define and limit, refuse, and/or reject orders, refunds, and exchange from customers at any time due to following:

• Potential fraudulent or criminal activity. 
• Site Malfunctions.
• An irregular or excessive exchange history: regarding damage, missing items, etc. 

Also, T’s Perfume reserves the right to refuse render service to any customer be it individuаl or an entity, in regards to the similar actions noted above.